Reference

What You Agree to When You Use daiyjili

These legal terms set out your rights, our obligations, and how the platform operates for eligible accounts in the Philippines. Availability depends on local law — read through so you know exactly where you stand before you open your account.

Account Eligibility RulesData and Privacy PostureCookie PolicyUser Rights and RequestsContact Paths for Legal Queries
daiyjili What You Agree to When You Use daiyjili
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We collect only what is necessary to run your account, process payments, and meet our obligations under applicable law. No data is sold to third parties. Here is what that looks like in practice across four key areas.

Data Retention

Account data is retained for the period required by the applicable legal framework. You can request a summary of what we hold by submitting a data access request through the email channel in account settings.

Cookie Use

We use session cookies to keep your login active and analytics cookies to improve lobby navigation. You can adjust cookie preferences from the footer of any page — essential cookies cannot be switched off.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, freeze your account instantly from the security tab and contact live chat to initiate a review.

Requesting Changes or Deletion

To update personal details or request account deletion, go to account settings and submit a verified request. Wallet balances must be zero before deletion can proceed; GCash or Maya withdrawals clear that balance first.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Legal Queries

If a term is unclear or you need to raise a legal concern about your account, these are the direct channels. For wallet disputes involving GCash, Maya, or InstaPay, contact support with your transaction reference and the channel used — we trace it from there.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Legal queries go to a dedicated compliance-aware agent, not a general queue. Available during platform operating hours.

Email Support

Send detailed legal or privacy requests to our support address listed in account settings. Include your account ID and the specific policy section you are querying for a faster response.

Account Notification System

We send policy update notices directly to your registered account inbox. Check the notification bell in your dashboard for any active legal update communications from us.

Common Questions About Our Legal Terms

These are the questions we hear most often about our policies, account rights, and how we handle data and disputes in the Philippines. Each answer reflects how the platform actually operates.

Account eligibility depends on local law. You must be of legal age and located in a jurisdiction where this type of platform is permitted. We verify identity before activating full account features.

We collect your registration details, payment transaction records from GCash, Maya, or InstaPay, and session data used to maintain your login and improve lobby performance. We do not sell this data.

Send a data access request to the support email listed in your account settings. Include your account ID and we will respond with the data we hold, in line with applicable legal requirements.

Yes. Submit a deletion request through account settings. Your wallet balance must reach zero first — withdraw any remaining funds to your GCash or Maya e-wallet before the deletion is processed.

Raise the dispute through live chat or the support email channel. For payment disputes, provide your GCash, Maya, or InstaPay transaction reference. We review and respond within the timeframe stated in the terms.

Terms may be updated when required. Material changes are sent to your account notification inbox — check the bell icon in your dashboard. Continuing to use the platform after an update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.