Reference

Terms and Conditions That Cover Your Account

These Terms and Conditions set out the rules that apply when you open and use your daiyjili account, including how deposits via GCash, Maya, and InstaPay are processed, what your account rights are, and how disputes get resolved.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and dispute processAccount suspension conditionsGoverning terms and updates

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HOW WE HANDLE THIS

Account Security and Fair Terms Practice

Our Terms are written to be straightforward — no hidden conditions buried in dense legal text. Here is how we approach the areas that matter most to your account, from security to how long we keep your data.

Account Security

Your account is protected by OTP verification at login. We do not share your credentials or payment details — including your linked GCash or Maya account — with third parties outside our payment processing flow.

Data Retention

We retain account records, transaction logs, and identity verification data for the period required under applicable Philippine law and as outlined in our Privacy Policy, accessible from your account settings.

Cookies and Session Tracking

We use session cookies to keep your account active while you browse the lobby. You can manage cookie preferences via your browser settings, though some account functions depend on session cookies staying active.

Requesting Changes or Closures

To request an account closure or a correction to your registered details, contact support via live chat with your verified account ID. We process closure requests after confirming your identity and clearing any pending transactions.

TERMS CONTACT

How to Reach Us About These Terms

If something in these Terms is unclear, or if you believe an account action was taken in error, our support team can walk you through the relevant clause and what steps apply. Reach us through any of the channels below — live chat gets you the fastest response for account-specific questions.

Team online

Live Chat

Open your account dashboard and tap the chat icon to connect with a support agent who can explain a clause or walk you through a dispute step.

Contact Form

Submit a written query via the contact form on the site. Useful for formal questions about account terms, balance reviews, or suspension notices.

Account Help Centre

The Help Centre lists common terms questions — including how GCash, Maya, and InstaPay transactions are treated under these Terms and what triggers a review.

What These Terms Actually Cover

daiyjili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By creating an account on daiyjili, you confirm that you have read and agreed to these Terms and Conditions in full. They govern every part of your account relationship with us — from how you fund your wallet using local payment rails like GCash, Maya, or

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InstaPay, to how we process withdrawal requests and settle any account disputes. You may hold only one account. Any duplicate accounts found are subject to closure and balance review under our account integrity process. Promotional terms, where applicable, are attached as separate conditions that supplement but
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do not replace these core Terms. We may update these Terms at any time. When we do, we will notify you via the contact details on your account. Continued use of the platform after an update takes effect counts as your acceptance of the revised Terms.
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These Terms are governed by applicable Philippine law and apply only to eligible players where access is permitted under local law. If any clause is found to be unenforceable, the remaining Terms stay in effect. Questions about how these Terms apply to your specific account can
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be directed to our support team through live chat or the contact form.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About These Terms

Below are the questions we hear most from account holders about how these Terms apply day to day — covering payments, disputes, updates, and your rights as an account holder.

We notify you of material changes via your registered contact details. Continued use of your account after a change takes effect means you accept the updated Terms. You can always request a copy via our contact form.

If your account is suspended for a Terms breach, we review the balance and any pending transactions before taking action. We follow a documented process and will contact you through your registered details to explain the outcome.

No. These Terms allow only one account per person. Duplicate accounts are identified during our account integrity checks and are subject to closure, with balances reviewed in line with the relevant Terms clause.

Open a dispute via live chat or the contact form, quoting your account ID and the transaction reference. Our team reviews the case against the Terms and the relevant payment record, including InstaPay or GCash confirmation receipts.

The withdrawal verification section of these Terms covers identity confirmation, account status checks, and how your linked e-wallet — GCash, Maya, or InstaPay — is validated before a payout is processed.

These Terms are governed by applicable Philippine law. They apply to eligible players who access daiyjili where local law permits. If you are unsure whether access is permitted in your area, check local regulations before proceeding.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your Account

Account Security and Fair Terms Practice

Account Security

Data Retention

Cookies and Session Tracking

Requesting Changes or Closures

How to Reach Us About These Terms

Live Chat

Contact Form

Account Help Centre

Common Questions About These Terms

01 Can daiyjili change these Terms without telling me?

02 What happens to my GCash or Maya deposits if my account is suspended?

03 Am I allowed to hold more than one account?

04 How do I dispute a transaction or account decision I think is wrong?

05 Where do the Terms say how withdrawals are verified?

06 What law governs these Terms and which players do they apply to?

Terms & Conditions

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